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I had a comfortable stay at the Radisson West Edmonton. The room was spacious, clean, and the bed was very comfortable. I appreciated the free parking and the smooth check-in and check-out process. One detail I really liked was that the front desk staff didnāt announce my room number out loud when handing me the key ā a small but thoughtful touch for privacy.
However, I was disappointed to be told there would be a $35 charge for early check-in, even though rooms were available. I understand policies vary, but having worked in hotels across two countries, Iāve never seen this fee applied when a room is ready. It felt unnecessary and not very guest-friendly.
I didnāt use the pool (no hot tub) or the fitness centre, and I wasnāt informed where it was ā though I didnāt ask. I also didnāt use the Wi-Fi, and breakfast wasnāt included, which was a bit of a downside. That said, the on-site restaurant was good, and the staff there were friendly.
Overall, it was a solid stay with a few areas for improvement.
