2/10 – Ungenügend
Sonia
Mit dem Partner gereist
15. März 2025
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
A very nice gentleman showed me our rooms, which were nicely decorated and had all that we needed for a night's stay, we both had a shower but felt that the shower could have been cleaner, dirty flexi hose and a lot of black mould around the edges and dirty grout, the glass shower screen also needed a good clean & polish. Even though, the bed and the rest of the apartment was clean. There was complimentary tea & coffee in the room, but no milk. When we were ready we went down to the bar to get a drink before dinner. The bar /dinning room was full and there was only 2 staff serving which wasn't enough for the amount of people in there, then one barman went into the other room to serve leaving only one. we waited in the queue while a lady took ages choosing her drinks and had the barman running around getting an ice bucket and ice for her bottle of wine, then she couldn't decide which wine to have, while others in the queue were getting increasingly restless, and looking round at us as if to say don't push in, which we wouldn't do. We stood there for a while then because the atmosphere seemed to be getting increasingly hostile, we decided to call it a day. We went upstairs packed our things and left, if it took that long to try to get a drink how long would it have taken to get a meal. The staff were working really hard but there definitely wasn't enough of them. So we paid for a nights stay and only used the shower.
Sonia
Aufenthalt von 1 Nacht im März 2025