Room wasnt ready when we arrived, i booked this accommodation 6 weeks prior. so i was unable to shower & get ready for the event i was attending that i flew half way across queensland for that same day.(sons graduation) Room was ready couple hours later. Was told we would get a free meal for our troubles, then a day later told it was a free drink, got 1 drink each. No appoligies from managment which was upsetting as i stay there often when i pass through. Shared bathroom and toilets, they are not cleaned daily, at least 10 people were using them daily including myself 2x a day. No fridge in room, i booked a room with fridge. Staff were amazing no problems at all, managment was upsetting. Will not be staying here again.