2/10 – Ungenügend
Brian
1. Feb. 2026
Verbesserungswürdig: Zustand der Unterkunft
I was charged $15 a day for pet fees each day for January 26-29 and forJan 29-30th. The morning 30th I went to front desk to book again and she told me rate and $15 for pet fee again. I asked why do I have to keep paying a pet fee, you know she is my service dog right? They knew I am a veteran and she is my service dog. She said, show me her documentation, I said I don’t have it on me because I am in a homeless situation and have been for a couple months living in my truck sometimes and all my stuff is in storage. I said I have my VA identification card on me proving I am a Veteran and in fact I am 100% Service Connected and I have about 16 disabilities documented in my VA Files from combat service in Afghanistan. I pulled out my VA card and she looked at it and said with an attitude every body says there dogs are service dogs and they rip us off, they are lieing to us and they are not service dogs,they are emotional support dogs so we charge the fee to everyone to stop them from ripping us off. I said “You do know it’s illegal to ask me that and I showed my VA card. There is a law for that. She said it’s emotional support dog and we can charge for that, I said no she is my service dog. She said well we have NO ROOM FOR YOU after we had been discussing paying for my same room I was already in. I said your gonna deny me renting a room, your gonna deny a 100% Service Connected Vet which is also illegal and I have been here for 5 days now. We can’t have people staying long
Brian
Aufenthalt von 3 Nächten im Januar 2026