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"Room too hot. No air-conditioning. Power cut in the swimming pool area. So children could not use the pool in the morning. " Mehr

Von einem verifizierten Reisenden am Tue 18 Feb 2020

Daten eingeben, um die Verfügbarkeit anzuzeigen.

Standard-Doppelzimmer

Bettenanzahl 1 kleines Queen-Bett Maximale Belegung 3 max.
57 €* pro Nacht/Zimmer 19. Mai - 20. Mai

Superior-Zweibettzimmer

Bettenanzahl 2 kleine Queen-Betten Maximale Belegung 4 max.

Standard-Zweibettzimmer

Bettenanzahl 2 kleine Queen-Betten Maximale Belegung 4 max.

Superior-Doppelzimmer

Bettenanzahl 1 kleines Queen-Bett Maximale Belegung 2 max.

Executive-Zimmer, 1 King-Bett

Bettenanzahl 1 King-Bett Maximale Belegung 2 max.

Bewertungen für Leonardo Hotel and Conference Venue Hinckley Island basierend auf 21 geprüften Bewertungen

Bewertungszusammenfassung
4,5 von 5 4.5 von 5.0
Sauberkeit der Zimmer 4.5 von 5.0
Service 4.5 von 5.0
Zimmerkomfort 0.0 von 5.0
Allgemeiner Zustand 4.5 von 5.0

Gästebewertungen für das Leonardo Hotel and Conference Venue Hinckley Island

Alle (9) Paare (4) Familie (11)
5 von 5

Gepostet von am 30. Dez. 2021

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5 von 5

Gepostet von am 13. Sep. 2020

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Kommentar von Hotelmanagement

18. Sep. 2020 von emma

Thank you for your fantastic review. We are so glad that you enjoyed your stay. We hope you visit us again soon. Kind Regards Emma Peers Front Office Manager

2 von 5
On first impressions the hotel appears to be very nice, but we experienced such a lack of attention to detail that meant we had a bad stay It started with the superior package being missing from the room despite having paid extra. Having complained about this they then went on to forget the newspaper I requested to be delivered in the morning. Cleaner knocked on the door early to wake us up despite having the 'do not disturb' sign clearly displayed on the door handle. We were not told that we needed a code to leave the car park and so stuck at barrier trying to leave - the intercom then connects to the 'Tesco Mobile Voicemail Service'. We also had little sleep due to the thin walls which meant we were kept awake by neighbouring rooms and noisy guests in the corridor. Luke warm breakfast and cold plates. On the plus side the room was large, very clean and well decorated. Only issue here was a faulty plug in the sink. On checkout we were not asked how our stay was and so I didn't bother to feedback. We just wanted to leave at this point but to then get stuck at the barrier was just comical and summed up the entire stay.

Gepostet von am 14. März 2020

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Kommentar von Hotelmanagement

2. Sep. 2020 von emma

Thank you for taking the time to review the hotel and for your constructive feedback. My Apologies that your stay was not up to standard. We do hope to see you again soon. Kind Regards Emma Peers Front Office Manager

3 von 5
Room too hot. No air-conditioning. Power cut in the swimming pool area. So children could not use the pool in the morning.

Gepostet von aus Northampton am 18. Feb. 2020

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Kommentar von Hotelmanagement

25. Feb. 2020 von emma

Good Afternoon, My apologies that your stay was not fully up to standard. I hope that you highlighted this to our staff on departure. We appreciate all feedback and we will ensure that the issues you raised are passed on to the senior management team. Thank you for taking the time to review us. Kind Regards Emma Peers Front Office Manager

5 von 5

Gepostet von am 10. Feb. 2020

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Kommentar von Hotelmanagement

25. Feb. 2020 von emma

Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager

5 von 5
What a lovely hotel, it's huge but such a nice place and friendly Staff.

Gepostet von am 15. Dez. 2019

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Kommentar von Hotelmanagement

28. Dez. 2019 von EMMA

Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager

4 von 5
Lovely service provided at check-in, even moving our family room to a quiet part of the hotel without us having to even ask (it was christmas party season!). Breakfast was great. Quality food at the buffet, and the staff were engaging and great with our kids. Thank you!

Gepostet von am 2. Dez. 2019

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Kommentar von Hotelmanagement

28. Dez. 2019 von emma

Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager

5 von 5

Gepostet von am 19. Okt. 2019

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Kommentar von Hotelmanagement

21. Okt. 2019 von emma

Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager

5 von 5
All is good. Big clean room. Check in good and quick.

Gepostet von aus Swindon am 5. Okt. 2019

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Kommentar von Hotelmanagement

5. Okt. 2019 von emma

Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager

5 von 5
Big room. Comfortable beds. Good breakfast. Good leisure facilities.

Gepostet von aus Swindon am 15. Sep. 2019

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Kommentar von Hotelmanagement

17. Sep. 2019 von emma

Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.