Atlantic Inn ā Indialantic, FL
āāāāā
"The Inn That Forgot Its Guestsā?
We came for a quiet beach escape. What I got was a crash course in mismanagement and indifference.
We checked into a room with a broken toiletātools still scattered, no heads-up. My husband fixed it enough to function, but minutes later, a staff woman came up to the room and insisted we move. Iād just unpacked. When I declined, she shrugged and said, āAs long as I donāt get a bad review.ā That was the tone for the rest of our stay. In my experience, rooms that are out of order are labeled so, at the front desk, and not rented to begin with.
The next morning, with a āDo Not Disturbā sign clearly displayed, a housekeeper walked in without knocking. We were in bed. She apologized and leftābut her cart sat outside our door all day. No follow-up. No towels. My husband went down to the front desk, asked for fresh ones, and was told to return the used ones first. My husband explained we werenāt stealing anything and mentioned the housekeeping breach. The staff interrupted, talked over him, and finally asked if he wanted to leave the property.
This wasnāt a misunderstanding. It was a pattern: dismissive, defensive, and deeply unprofessional. The room was bare-bones, which I expected. But basic respect? That should come standard. I would highly recommend an education in hospitality as there clearly was none.
Other than the above, the location was wonderful.