"Have stayed in this hotel many times over the past years and it has always been a joy to stay there.The location is excellent for access to the star f ... " Mehr
15. Dez. 2023 von Gerhard Aicher Area General Manager
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong