âąPaid over 3K for a 3-night stay. I work in luxury hospitality & this property fell well below industry standards âąBefore arrival: despite this being self check-in property clear communication that an exact ETA wasnât possible, host repeatedly pressed for arrival timing, establishing intrusive, supervisory tone inappropriate for paid lodging âąAccess failure: initial check-in worked, but later that evening the entry code failed. Lock includes interior switch that can be inadvertently toggled during normal use. Rather than acknowledging a hardware flaw, the host blamed the door being âclosed improperlyâ âąSystemic turnover cleaning failures: hair & residue on linens & bathroom counters; debris & long-term buildup along baseboards & grout; dusty dĂ©cor & bedding; coffee maker containing used grounds @ arrival âąMaintenance issues: 1 bathroom faucet required force to operate; the shower diverted water from multiple outlets simultaneously, and experienced abrupt near-scalding temperature spikes âąLogistics failure: trash & recycling bins were already full upon arrival, guests were still expected to manage trash removal off-property âąCommunication & tone: messaging remained intrusive through checkout, deflected responsibility for maintenance issues, & used overly informal language (addressing me as âdearâ) Repeated punitive signage & added fees reinforced an enforcement-driven unwelcoming environment âą Control-heavy environment; poor operations for the price âą our stay 12/26â29