2/10 – Ungenügend
Morris
Mit der Familie gereist
1. Dez. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
So, I had a bit of a rough time at this hotel. The men’s and women’s restrooms were locked with a combination lock, and when I asked the check-in person where the nearest restroom was, he told me to use the one in my room. Our room was #248, upstairs and down a long hallway. By the time I got there, I had wet my pants! This needs to be addressed immediately. Older travelers need to have an operable restroom near the registration desk after a long road trip. I believe that they labeled restrooms out of service just because they did want to service them. The out-of-service labels on the restrooms were permanent and not temporary in nature.
I noticed the sign on the breakfast area and wanted to confirm the breakfast hour as clearly labeled on the door. The check-in person said, "We only have coffee for breakfast. No continental or hot breakfast."
As we approached our room, I noticed the presence of a terrible smell. I found that it was coming from the stairwell across from our room. There was a huge collection of rotting garbage which must have been stored there for several days.
And that wasn’t all! When I wanted to use the kitchen towel, it was dirty with a big black spot and hadn’t been cleaned. To top it off, the TV remote didn’t work.
This hotel was overpriced, considering its filthy condition, amenities, and unsafe surrounding area. I have stayed in resort hotels which were similar in price, including resort fees. I won’t be staying here again. I want my money back.
Morris
Aufenthalt von 1 Nacht im November 2025