4/10 – Schlecht
Karlene
23. März 2025
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Old, dated and unfriendly; not as advertised
This hotel was spooky and old. When we drove up, we thought we got taken for our money as there were no lights on in the building or parking lot and we had to search for the office in the dark. I found a young girl working on a laptop in the dark, in a room off of the office. She barely spoke to us. I had asked pre-booked and paid for a room with 2 queen beds, and we got double beds. I was told the next morning that we requested lower floor and that's what they have, but the girl never said that when we checked in. The toilet was not working properly, no light bulbs in a couple of the lamps, the electrical outlets were dirty. The beds were comfortable but the pillows need to be replaced as they were flat and there was not enough in the room or on the beds. Looks like they are milking every last $ out of this hotel. The breakfast was basically non-existent and the lobby is extremely dated. Not sure why she put us on the highway side of the building when we were possibly one of only a couple of guests, as there was only one other car in the lot; put us on the quieter side. Photos do not match the hotel.
Karlene
Aufenthalt von 1 Nacht im März 2025