DO NOT STAY AT THIS HOTEL!
Reception was listed as open till midnight. But upon arrival at 23:30 the reception was closed. The nr on the website wasnât picking up. As a woman traveling solo I was left to fend for myself at midnight in London. Luckily enough I could sleep on a friends couch that night.
In the morning, I got told a bullstory, that reception was supposed to be open till 23:00 and that Expedia wasnât updated. He tried calling me but their phones donât allow international nrs (you run a hotel ffs) There is more to this story but Iâm only allowed 1500 characters.
- the room was filthy, the sheets had stains on them.
- The room smelled heavily of cigarette smoke, which you could already smell when walking up the stairs.
- The room was super hot (Nov), there were two fans, that didnât work, and covered with a thick layer of dust. I had to sleep with the window open. With the bed right underneath it.
- The door had no internal lock or deadbolt of any kind.
- There was no water kettle.
- Supposed to have daily housekeeping, tho my room wasnât cleaned once. After complaining about this all they did was empty out the bin the next day.
- I asked to be put in a different room, but they were fully booked.
- At that point I just gave up, I was tired of âcomplainingâ for just the bare basics. Yes I stayed for the remaining of my stay. Cause I just couldnât mentally, physically or financially cope to find a different solution.
1 star is to generous for this hell hole