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"Property is ideally situated at LHR T5. Lovely rooms and good breakfast. However, booked and paid on ebookers which was recognised at check-in but at ... " Mehr

Von einem verifizierten Reisenden am Sat 02 Apr 2022

Daten eingeben, um die Verfügbarkeit anzuzeigen.

Classic-Zimmer, 1 Queen-Bett

Bettenanzahl 1 Queen-Bett Maximale Belegung 3 max.
177 €* pro Nacht/Zimmer 2. Juni - 3. Juni

Luxury-Zimmer, 1 King-Bett, Zugang zur Business-Lounge (with lounge access)

Bettenanzahl 1 King-Bett Maximale Belegung 3 max.

Superior-Zimmer, 1 King-Bett

Bettenanzahl 1 King-Bett Maximale Belegung 3 max.

Luxury-Zimmer, 1 King-Bett

Bettenanzahl 1 King-Bett Maximale Belegung 3 max.

Club-Suite (Prestige)

Bettenanzahl 1 King-Bett Maximale Belegung 4 max.

Superior-Zimmer, 2 Einzelbetten

Bettenanzahl 2 Einzelbetten Maximale Belegung 2 max.

Bewertungen für Sofitel London Heathrow basierend auf 14 geprüften Bewertungen

Bewertungszusammenfassung
4,3 von 5 4.5 von 5.0
Sauberkeit der Zimmer 4.5 von 5.0
Service 4.5 von 5.0
Zimmerkomfort 0.0 von 5.0
Allgemeiner Zustand 4.5 von 5.0

Gästebewertungen für das Sofitel London Heathrow

Alle (6) Paare (4) Familie (5)
5 von 5
Grossartiges Personal, super Unterteilung des Hotels, perfekte Verkehrsanbindung

Gepostet von am 17. Aug. 2019

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Kommentar von Hotelmanagement

25. Aug. 2019 von Lavinia

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is a real pleasure to note that your stay from start to finish was truly wonderful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lavinia Pincu Assistant Guest Relations Manager

3 von 5
Property is ideally situated at LHR T5. Lovely rooms and good breakfast. However, booked and paid on ebookers which was recognised at check-in but at check-out we were also charged by the hotel. We queried this and were told the double charge would be refunded within 5 working days - still waiting !

Gepostet von am 2. Apr. 2022

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Kommentar von Hotelmanagement

2. Mai 2022 von Guest Relations Team

Dear Valuable Guest, Many thanks for sharing your experience and constructive feedback following your stay with us. On behalf of the entire team please accept our apologies for a less satisfactory experience and rest assured that we will follow up on your notes. We hope to have another opportunity to welcome you back and make it right for you. Best Regards

5 von 5

Gepostet von am 17. Feb. 2022

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4 von 5
The easy access to Terminal 5 and trolleys provided to transport luggage into the terminal

Gepostet von am 15. Dez. 2021

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5 von 5
Very classy, comfortable hotel very convenient for terminal 5. Staff helpful and considerate, very nice room and excellent facilities. Will definitely use this hotel again.

Gepostet von am 4. Okt. 2021

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2 von 5
Very nice hotel, stylish & good amenities. I checked in around 730pm. There was a long line for check in then some of us were directed to a desk on the left. But that seemed to be reserved for BMW clients and in the meantime other people had pushed in front although they were behind me in the queue. Check in was disappointing, especially for a premier hotel like this. Disorganised, hotel could do better.

Gepostet von am 11. Sep. 2021

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4 von 5
The overall experience was great, the staff handled the COVID situation very well. I will certainly look forward to staying in the future especially after we come out of COVID restrictions

Gepostet von am 14. März 2021

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Kommentar von Hotelmanagement

2. Apr. 2021 von Prisha

Dear Guest, We very much appreciate your review regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards, Guest Relations Team

4 von 5

Gepostet von am 3. Sep. 2020

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Kommentar von Hotelmanagement

7. Okt. 2020 von Guest Relation team

We very much appreciate your stay at the Sofitel London Heathrow. Hope to see you again. Kind regards

5 von 5
Been to this hotel numerous times when flying from Heathrow Terminal 5. Never lets us down. Fantastic staff and a great stay. Would always recommend.

Gepostet von aus East Morton am 20. Feb. 2020

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Kommentar von Hotelmanagement

22. Feb. 2020 von Prisha

Dear Guest, We very much appreciate your review regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards, Guest Relations Team

4 von 5
It was a pleasant and very convenient place to stay before an early morning flight.

Gepostet von am 10. Jan. 2020

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Kommentar von Hotelmanagement

10. Jan. 2020 von Sara

We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, Sara Crasto - Guest Relations

Annehmlichkeiten für Familien

  • Unterkunft für Familien
  • Kostenloses WLAN
  • Schallisolierte Zimmer
  • Snackbar
  • Wäscherei
  • Kühlschrank
  • Kostenlose Baby-/Kinderbetten

Internet

Verfügbar in allen Zimmern: Kostenloses WLAN

Verfügbar in einigen öffentlichen Bereichen: Kostenloses WLAN

Parken

Parkplätze ohne Service (gegen Gebühr)

Hotelrichtlinien

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.