4/10 – Schlecht
kim
Mit der Familie gereist
3. Feb. 2025
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Unfortunately this property doesn't live up to its reputation or its price. I booked 2 rooms for 6 nights costing around $10000AUD.(Not including any dining/room service)
The rooms were tired and need a refurb. the shower is very difficult to use as the glass door and wall don't allow you to turn the shower on unless you are standing right underneath it ......We arrived late in the evening and had left our toothpaste at our previous accommodation. I expected to find a small toothpaste tube and brush in the bathroom , but no such luck. There is a bar fridge that is empty, and an empty water bottle and 2 glasses supplied. To fill the bottle , you need to walk to the end of the hallway near the lifts. and speaking of the lifts, when we arrived , the lifts were not working , and we had to ask several staff how we can get to our room. We were eventually directed to the staff lifts, which were very dirty and hard to get due to demand. One of the guest lifts was operating for 4 days and on our last 2 days , the guest lifts were both out of order and it was back to using the staff lifts again. as they were the only lifts working in the building ,they were very slow , due to accommodating the cleaners , porters and guests. On the way to the airport yesterday , the cab driver told us that the Fairmont Miramar was due to close soon for a total refurbishment, which it TOTALLY needs. Very disappointed with our stay at such a historic Hotel.
kim
Aufenthalt von 5 Nächten im Januar 2025