2/10 – Ungenügend
Jeannette
3. Nov. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
DO NOT STAY HERE - This place may look pretty in these photos, but the rooms were poorly kept and not clean. I got to my room and though it was 11:00 p.m., you could hear everything that was happening upstairs and next to you. I immediately tried to temper this mild issue with turning on my tv. The remote was so dirty, I tried to use a cleaning clothe to remove the red and brown gravy stains on it. I eventually put the ice machine clear plastic cover around it. While looking for the cleaning clothe in the bathroom I saw the towels were thin and some were see through. Very used. The carpet on floor separated from the tile at the threshold and had a gap. There were burn holes and dead bugs on the carpet. It was so late I sat down on one bed and found hair on the bed that was not the color of mine. By then I just went to the other bed and figured I could talk about these issues. When i woke up in the morning and opened the windows I turned around and saw how the room really looked. The headboard had gum on the top of it and caked dirt. It had a hole between the two beds for electrical. The 1' x 2' opening was caked with hair and dirt. The lamp had dirt on base. The mini fridge did not work. I left a day early, I had been there less then 9 hours, and making sure I told the front desk I was very disappointed and that I was leaving immediately. They charged me for both nights, $30 less then absolute maximum room fee. Not a good business.
Jeannette
Aufenthalt von 2 Nächten im Oktober 2025