4/10 – Schlecht
Verifizierter Reisender
7. Jan. 2019
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not what we expected
Villa kite was quite disappointing compared to other hotels we‘ve stayed on out trip through south america. We stayed there for three nights over new year’s eve.
The room we booked was the habitacion matrimonial, a very small room where we hardly had space to put our stuff and which was dirty when we arrived. The bathroom was even smaller, my knees almost touched the wall when I sat on the toilet. There was hot water and a good working AC. You have to like each other as the bed is quite small. It was not possible to properly darken the room and we slept with ear plugs because of many different noises from outside the room.
The staff at the reception weren’t that friendly, but the others were, especially the barman.
Breakfast was included. We were given the same prepared things each day. Cup of coffee/tea, glass of juice, bowl of fresh fruits, scrambled egg and arepas. Portions were rather small and neither coffee or eggs/arepas were served hot, and we had to ask them to refill our cups with coffee.
We gave some clothes to the laundry and they mixed up ours with clothes from another guest. It took them two days until we had all our stuff back. Therefore, better note down what you give them to wash.
The pool area was nice, there were beach beds with matresses. Also the bar had nice drinks.
We would not choose this hotel and also not Santa Marianita again for a kitesuring vacation.
Verifizierter Reisender
Aufenthalt von 3 Nächten im Dezember 2018
