8/10 – Gut
Rachel
Mit der Familie gereist
15. März 2025
Gut: Sauberkeit und Personal & Service
Lovely hotel, great location, comfy larger beds, lots to like with a luxury feel, very deluxe ( expensive)breakfast, cute outdoor tennis court and cute small marble steam room in the lovely change rooms. Few things to improve: the pool area compared to the hotel is so daggy, dark, literally grey and frankly dirty. The pool/spa itself okay, great sized spa with weak jets, bit small pool and both need a good clean ( reguarly!!!). But the areas awful, no natural light, like an office frosted windows to the gym area, cheap grey furniture and old daggy couch, grit in the spa and nasty ring around it, rusty fittings, water stained tiles and mirrors, nasty matts and don't look in the grates around the pool...Needs some very serious care, upgrading and 5 star love, a mural of plants and colour and white furniture, would really brighten it up. The change rooms are much nicer than the pool area that also closes at 8 which is so stingy and early!!!! Seriously, how do you have such a high end deluxe 5 star hotel with a 2 star dark crusty grey outdated yuck pool area?
Stingy on coffee pods but happily gave us more, in summer a top sheet would be good not just a quilt in 36 degrees but housekeeping accommodated well. And bathroom had no working fan or way to cover poo smells, staying in a room together doesn't mean you want to smell each other's poo.
Rachel
Aufenthalt von 4 Nächten im März 2025