2/10 – Ungenügend
Brandon
16. Feb. 2026
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
I recently stayed at this hotel and unfortunately had a very disappointing experience. From the moment I checked in, things were off. The front desk staff seemed uninterested and unwelcoming, and the check-in process took much longer than it should have. When I got to my room, it was not what I expected at all. The room didn’t feel properly cleaned there were stains on the sheets, dust on the furniture, and the bathroom had hair left in the shower. The towels looked worn and dingy instead of fresh. For the price I paid, I expected much better cleanliness and attention to detail. The noise level was another big issue. I could hear everything from the hallway and neighboring rooms, which made it very hard to relax or sleep. The walls seemed paper thin. On top of that, the air conditioning unit was either too loud or barely working, so the room was uncomfortable throughout the night. To make matters worse, when I brought these concerns to the front desk, the response felt dismissive. There was no real attempt to resolve the issues or offer any type of compensation. Customer service goes a long way, and I definitely did not feel valued as a guest. Overall, I would not stay here again and would not recommend this hotel to anyone looking for a clean, comfortable, and peaceful stay. There are far better options for the same price.
Brandon
Aufenthalt von 3 Nächten im Februar 2026
