The hotel was beautiful and super clean. The staff was friendly, and having the shuttle available to go to Graceland was wonderful. I scored it at 4 stars because, 1) we didn't like that we had to pay to park here on top of the higher cost of our stay, and 2) the selection of foods in the restaurant (EP's) was limited and we had a little bit of an "altercation" there. As we were waiting for our meal to come, a lady (who was not our host, waitress or server) asked us to pay our bill then (before we had our food), as her shift was ending, and she wanted to cash us out (i.e., she wanted her tip). But, as I said, SHE didnt seat/serve us, nor did she take our order. That had us quite perturbed. When we questioned her, she said that she was swamped (only one other table was filled) and she was short-handed, and she had to get someone to help her. Even so, we made sure to tip the person who took care of us the entire time we were in the restaurant.