This hotel has a lot of history, and we appreciated some interesting features in the public areas. Hotel staff are very nice and helpful, and the bed is comfortable. However, for a five-star hotel, I expected more than the bare minimum. For one thing, the room was very old and insufficiently lit. The bathroom was small and dark. Sound insulation was poor, and we could hear every conversation from the adjoining room. The WiFi connection was very poor, and I had to resort to using cellular data all the time. Finally, the Veranda restaurant staff was not nice or helpful. We ate there twice for breakfast, once ordering a la carte, the second time, for buffet. The buffet selection was the smallest I’d ever seen at any hotel. There was no bread or pastry (though we saw bread baskets on some tables) and the waitstaff did not offer to bring any to us. Overall, it’s a pretty hotel but sorely lacking in some essentials. We will not go back.