This place does not look like the pictures! I booked one night on February 15, 2026 just to rest after an event, and the experience was completely unacceptable. Room D102 was extremely hot, the ceiling fan did not work. Upon arrival I was told the A/C is centrally controlled and shared with other guests — something that was never disclosed when booking. It was unbearable to rest due to the heat alone, regardless of all the other poor conditions.
The property is very old and poorly maintained — rust in the bathroom, loud squeaky floors in the room and no basic hotel essentials provided. There were no toiletries at all — you must bring your own items — which was also not disclosed in the listing.
I went to reception multiple times, maintenance never showed up, and I requested to speak with a manager but never received a response. There was no effort to resolve the issue or offer another room. I chose not to stay.
Expedia agreed to issue a refund if the hotel approved it, but the hotel denied it. I have videos documenting the conditions and will be providing them to my bank to dispute the charge. Extremely disappointing, poor customer service and lack of transparency.