16. Aug. 2023 von Juan Garcia
Dear Markus,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami
11. Juni 2022 von Juan C Garcia
Dear Guest, Thank you for your beautiful 5 stars review. We strive to provide the best service and experience to every guest, and we are very happy to know you enjoyed your overall experience at Solé Miami. We will be sharing your feedback with the whole guest service staff. Thank you for choosing our hotel and we look forward to welcoming you again, Sincerely, Juan Garcia Director of Front Office Sole Miami