8/10 – Gut
Naomi F.
14. Juni 2025
Gut: Sauberkeit
Beautiful space, well located, but unresponsive about needed repairs
This space was beautiful and well located. But the place stank. We called as soon as we got there to complain. Waited 1 hr on hold to talk to someone then gave up and tried to contact via txt. No resolution. Couple of days later I found the source when I tried to run the dishwasher and it dumped about half of 2" of stagnate water stuck in the bottom of the dishwasher all over the kitchen floor. I called the emergency number, cleaned the mess up, washed all the bath towels that were needed for the flood, then did the dishes by hand. They were moldy at this point. My complaint was taken and I gave permission for someone to enter the premises to make repairs. Nothing happened. 2 days later, I msged again and was told the manager knows and will do something when they can. Meanwhile, I was stuck in a very smelly and moldy apartment for the entire stay. No one even came to simply drain the dishwasher. Really soured an otherwise lovely vacation.
Naomi F.
Aufenthalt von 7 Nächten im Juni 2025