Communication with the owner was a major issue. Despite adding others to the reservation, my group would go days without responses from the owner—even with check in being 1-2 days away. Everything fell back on me, which was a bummer when my group was planning a surprise on my behalf. Entrance info was never provided even after early entry confirmation—I had to ask for it. Upon arrival, there was no toilet paper, toiletries or clean towels. We waited over 5 hours to receive towels, which is less than convenient after traveling.The listing misrepresents the space. It claims the fourth bedroom includes a queen bed, twin bed, and futon, but the futon is actually in the living room with no privacy. Accurate listings are essential for planning—the photos are outdated; furniture, room configurations, and key amenities (like toiletries) were not as described. The overall disconnect between what was advertised and the actual property, as well as very poor communication, made it clear the owner isn’t very involved.