The room itself was clean, however, the bathroom was not acceptable. The shower head was broken, and filthy. The bath water was discolored, with pieces of dirt when it settled. The sink needed repair, as it was broken away from the grout. The desk clerk who worked thru the day, Adara, was most helpful. The desk clerk who works in the evenings has zero customer service skills! She was not helpful at all. The continental breakfast was okay, and the pool was nice.