I don't remember the last time I've asked to be moved to another room but this was one of those times.
The phones were missing buttons, the elevator was out of order, my shower didn't drain, all the towels smelled of bleach, it was not a good experience.
After standing in my shower water, I went down and asked for something to be done and they quickly moved me to a better room on the 12th floor with a view of the city.
The windows were very dirty, can't enjoy the city view....b/c you can't see it.
I highly recommend not staying here.
The Modernist is around the corner and they're much better!!