Staff was welcoming and the room itself was spacious and comfortable. However, our room was located right next to the elevator, which resulted in noticeable noise throughout our stay. In addition, the air conditioning unit made a loud, repetitive knocking sound that woke us up during the night, and we eventually had to turn it off. Unfortunately, we also did not have hot water in the shower. While we appreciated the friendly service, these issues made it difficult to fully enjoy our stay.