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ACO Vacation Homes

2.0-Sterne-Unterkunft

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Fotogalerie von ACO Vacation Homes

Stadtwohnung | Terrasse/Patio
Ferienhaus, 6 Schlafzimmer | Bügeleisen/Bügelbrett, Babybetten, kostenloses WLAN
Stadtwohnung, Mehrere Betten | Kinderbecken
ACO PREMIUM - 4 bd with pool and Spa (1736) | Wohnzimmer | Fernseher
Stadtwohnung, 4 Schlafzimmer | Bügeleisen/Bügelbrett, Babybetten, kostenloses WLAN

Bewertungen

6,6 von 10.

Beliebte Annehmlichkeiten

  • Parkplatz inbegriffen
  • Kostenloses WLAN
  • Fitnessbereich
  • Wäscheservice

Lerne die Gegend kennen

Auf Karte anzeigen
Various Addresses, Kissimmee, FL, 34746
  • Place, Bonanza Golf and Gifts
    ‪14 Gehminuten‬
  • Place, The Mighty Jungle Golf Adventure
    ‪20 Gehminuten‬
  • Place, Walt Disney World® Resort
    ‪5 Autominuten‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪32 Autominuten‬

Zimmeroptionen

Alle Fotos für Stadtwohnung, 4 Schlafzimmer, eigener Pool anzeigen

Stadtwohnung, 4 Schlafzimmer, eigener Pool | Terrasse/Patio

Stadtwohnung, 4 Schlafzimmer, eigener Pool

  • Platz für 9 Personen
  • 1 King-Bett, 2 Queen-Betten und 1 Einzel-Etagenbett

Alle Fotos für ACO Family - 4 Bd with pool and Grill (1716) anzeigen

ACO Family - 4 Bd with pool and Grill (1716) | Terrasse/Patio

ACO Family - 4 Bd with pool and Grill (1716)

  • Platz für 12 Personen
  • 2 King-Betten, 1 Doppelbett und 5 Einzelbetten

Alle Fotos für Stadtwohnung, Mehrere Betten anzeigen

Stadtwohnung, Mehrere Betten | Innenpool

Stadtwohnung, Mehrere Betten

  • Platz für 8 Personen
  • 1 King-Bett, 2 Queen-Betten, 1 Doppelbett und 1 Einzelbett

Alle Fotos für ACO Family 4 Bd with private pool and Grill 1725 anzeigen

Bügeleisen/Bügelbrett, Babybetten, kostenloses WLAN

ACO Family 4 Bd with private pool and Grill 1725

  • Platz für 10 Personen
  • 1 King-Bett, 2 Queen-Betten, 1 Doppelbett und 1 großes Schlafsofa

Alle Fotos für ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734) anzeigen

ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734) | Bügeleisen/Bügelbrett, Babybetten, kostenloses WLAN

ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734)

  • Platz für 12 Personen
  • 3 King-Betten, 2 Queen-Betten und 2 Einzelbetten

Alle Fotos für Premium-Haus, Mehrere Schlafzimmer anzeigen

Premium-Haus, Mehrere Schlafzimmer | Bügeleisen/Bügelbrett, Babybetten, kostenloses WLAN

Premium-Haus, Mehrere Schlafzimmer

  • Platz für 16 Personen
  • 3 King-Betten, 1 Queen-Bett und 4 Doppelbetten

Alle Fotos für Premium-Haus, Mehrere Schlafzimmer anzeigen

Premium-Haus, Mehrere Schlafzimmer | Bügeleisen/Bügelbrett, Babybetten, kostenloses WLAN

Premium-Haus, Mehrere Schlafzimmer

  • Platz für 18 Personen
  • 6 King-Betten, 1 Queen-Bett und 2 Einzelbetten

Alle Fotos für Ferienhaus, 6 Schlafzimmer anzeigen

Ferienhaus, 6 Schlafzimmer | Bügeleisen/Bügelbrett, Babybetten, kostenloses WLAN

Ferienhaus, 6 Schlafzimmer

  • 309 m²
  • Platz für 14 Personen
  • 3 King-Betten, 1 Queen-Bett, 2 Einzelbetten und 2 Doppelbetten

Alle Fotos für Zimmer anzeigen

Zimmer | Eigene Küche | Herdplatte, Geschirrspüler, Kochgeschirr/Geschirr/Besteck

Zimmer

  • Platz für 20 Personen
  • 5 King-Betten, 1 Queen-Bett, 2 Einzelbetten und 2 Doppelbetten

Alle Fotos für Ferienhaus, 6 Schlafzimmer anzeigen

Ferienhaus, 6 Schlafzimmer | Außenpool

Ferienhaus, 6 Schlafzimmer

  • Platz für 12 Personen
  • 2 King-Betten, 3 Queen-Betten und 2 Einzelbetten

Alle Fotos für ACO FAMILY - 4 Bd with Pool and Grill (1755) anzeigen

ACO FAMILY - 4 Bd with Pool and Grill (1755) | Terrasse/Patio

ACO FAMILY - 4 Bd with Pool and Grill (1755)

  • Platz für 10 Personen
  • 2 King-Betten, 1 Komfort-Einzel-Etagenbett, 2 Einzelbetten und 1 Einzel-Schlafsofa

Alle Fotos für Ferienhaus (ACO PREMIUM 8Bd with Private Pool,Spa) anzeigen

Ferienhaus (ACO PREMIUM 8Bd with Private Pool,Spa) | Terrasse/Patio

Ferienhaus (ACO PREMIUM 8Bd with Private Pool,Spa)

  • Platz für 18 Personen
  • 4 King-Betten, 3 Doppelbetten und 4 Einzelbetten

Alle Fotos für Ferienhaus, 4 Schlafzimmer, Poolzugang anzeigen

Ferienhaus, 4 Schlafzimmer, Poolzugang | Terrasse/Patio

Ferienhaus, 4 Schlafzimmer, Poolzugang

  • Platz für 8 Personen
  • 1 King-Bett, 2 Queen-Betten und 2 Einzelbetten

Alle Fotos für Premium-Haus, Mehrere Schlafzimmer, eigener Pool anzeigen

Premium-Haus, Mehrere Schlafzimmer, eigener Pool | Grill-/Picknickplatz

Premium-Haus, Mehrere Schlafzimmer, eigener Pool

  • Platz für 18 Personen
  • 5 King-Betten, 2 Doppelbetten und 4 Einzelbetten

Alle Fotos für Standard-Haus, Mehrere Schlafzimmer anzeigen

Standard-Haus, Mehrere Schlafzimmer | Außenpool

Standard-Haus, Mehrere Schlafzimmer

  • Platz für 16 Personen
  • 4 King-Betten, 2 Queen-Betten und 4 Einzelbetten

Alle Fotos für Vierbettzimmer anzeigen

Vierbettzimmer | Außenpool

Vierbettzimmer

  • Platz für 13 Personen
  • 3 King-Betten, 3 Doppelbetten und 1 Einzelbett

Ähnliche Unterkünfte

Außenbereich
Vacation Village Orlando, Celebration
  • Pool
  • Whirlpool
  • Waschmaschine
  • Trockner
4.3 von 5, Hervorragend, 3.425 Bewertungen
Der Preis beträgt 99 €
inkl. Steuern & Gebühren
23. März–24. März
Vacation Village Orlando, Celebration

Mehr zu dieser Unterkunft

ACO Vacation Homes

Fitnessmöglichkeiten, Concierge-Service und Wäscherei – das bietet dir dieses Hotel (Rauchen nicht erlaubt). Zum Angebot gehören kostenlose Parkplätze ohne Service und kostenloses WLAN in den öffentlichen Bereichen. Außerdem gibt es: Unterstützung bei der Tourenplanung/beim Ticketerwerb.
ACO Vacation Homes besitzt 5 Zimmer mit folgender Ausstattung: Bügeleisen/Bügelbretter. Alle Wohneinheiten verfügen über separate Essbereiche. Dieses Hotel in Kissimmee bietet dir einen kostenlosen WLAN-Zugang. Babybetten (gegen Gebühr) sind ebenfalls erhältlich.
Dieses Hotel verfügt über folgendes Angebot: Fitnessmöglichkeiten.
ACO Vacation Homes befindet sich in der Nähe von: Themenpark Disney's Animal Kingdom®. Zu den Besonderheiten gehören: kostenloses WLAN in den öffentlichen Bereichen und Parken ohne Service (kostenlos) sowie ein Fitnessbereich.
  • Kostenloses WLAN
  • Kostenlose Parkplätze ohne Service
  • Zu den Leistungen gehören: Babysitting, Concierge-Service und Unterstützung bei der Tourenplanung/beim Ticketerwerb
  • Freizeitaktivitäten vor Ort: Fitnessbereich
  • Gerade mal eine 4-minütige Fahrt von Walt Disney World® Resort und 6 Minuten von Altstadt entfernt
ACO Vacation Homes bietet seinen Gästen Fitnessmöglichkeiten, Unterstützung bei der Tourenplanung/beim Ticketerwerb und einen Concierge-Service. In den öffentlichen Bereichen gibt es kostenloses WLAN. Kostenlose Parkplätze ohne Service sind verfügbar.

Dieses Hotel in Kissimmee ist eine Nichtraucher-Unterkunft.

Ausstattung der Unterkunft

Internet

  • In allen Zimmern verfügbar: kostenloses WLAN
  • In einigen öffentlichen Bereichen verfügbar: kostenloser Internetzugang per WLAN

Parkmöglichkeiten und Transfer

  • Kostenlose Parkplätze ohne Service vor Ort
  • Begrenzte Parkplätze für Selbstparker vor Ort
  • Rollstuhlgeeignete Parkmöglichkeiten verfügbar

Aktivitäten

  • Fitnesscenter

Familienfreundlich

  • Babysitting (gegen Aufpreis)
  • Kinderbett (gegen Aufpreis)
  • Separater Essbereich
  • Wäscherei
  • Wohnzimmer

Annehmlichkeiten

  • Gepäckaufbewahrung
  • Wäscherei

Gästeservice

  • Concierge-Service
  • Unterstützung bei der Tourenplanung und beim Ticketkauf

Barrierearmut

  • Wenn du Sonderwünsche in Bezug auf die Barrierearmut hast, kontaktiere bitte die Unterkunft direkt. Die Kontaktdaten findest du auf der Buchungsbestätigung.
  • Rollstuhlgeeignete Parkplätze
  • Rollstuhlgeeigneter Weg

Weiteres

  • Nichtraucherunterkunft

Zimmerausstattung

Schlafzimmer

  • Kinderbett (gegen Aufpreis)

Unterhaltung

  • Fernseher

Speisen und Getränke

  • Geschirrspüler
  • Herdplatte
  • Kochgeschirr, Geschirr und Besteck
  • Separater Essbereich

Weitere Annehmlichkeiten/Services

  • Bügeleisen/Bügelbrett
  • Separate Sitzecke
  • Wohnzimmer

Richtlinien

Anreise

Check-in ab: 16:00 Uhr, möglich bis: 11:00 Uhr
Mindestalter für den Check-in: 21 Jahre

Abreise

Check-out vor 11:00 Uhr

Hinweise zum Check-in

Die Unterkunft besitzt keine Rezeption
Die Gäste erhalten vor der Anreise per E-Mail Hinweise zum Check-in und einen Zugangscode
Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung.
Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Zugangsmethoden

Zugangscode

Haustiere

  • Haustiere sind nicht gestattet.

Kinder und Zustellbetten

  • Kinder sind herzlich willkommen.
  • Zustellbetten stehen nicht zur Verfügung.
  • Babybetten stehen für 100.0 USD pro Aufenthalt zur Verfügung.

In der Unterkunft akzeptierte Kreditkarten

Wichtige Informationen

Gebühren

Gäste werden gebeten, die folgenden Gebühren direkt in der Unterkunft zu zahlen:

  • Die Höhe der Reinigungsgebühr ist abhängig von der Aufenthaltsdauer und Wohneinheit

Wir haben alle Gebühren aufgeführt, die uns von der Unterkunft genannt wurden.

Optionale Extras

Die unten aufgeführten Gebühren und Anzahlungen werden zum Zeitpunkt der Inanspruchnahme, des Check-ins oder des Check-outs in Rechnung gestellt.

  • Nutzungsgebühr für das Kinderbett: 100.0 USD pro Aufenthalt

Diese Liste ist möglicherweise unvollständig. Gebühren und Anzahlungen sind Änderungen vorbehalten und enthalten unter Umständen keine Steuern.

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten.
In dieser Unterkunft gibt es keine Rezeption. Du erhältst vor der Anreise eine E-Mail mit Hinweisen zum Check-in und einen Zugangscode. Wende dich bei Fragen bitte an die Unterkunft. Die entsprechenden Kontaktdaten findest du auf deiner Buchungsbestätigung.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.

Die Unterkunft ist auch bekannt als

ACO Vacation Homes House Kissimmee
ACO Vacation Homes Kissimmee
ACO Vacation Homes
ACO Vacation Homes Hotel
ACO Vacation Homes Kissimmee
ACO Vacation Homes Hotel Kissimmee

Bewertungen von ACO Vacation Homes

Bewertungen

6,6
37 von insgesamt 104 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
19 von insgesamt 104 Gästebewertungen haben eine Bewertung von 8 - Gut
10 von insgesamt 104 Gästebewertungen haben eine Bewertung von 6 - Okay
12 von insgesamt 104 Gästebewertungen haben eine Bewertung von 4 - Schlecht
26 von insgesamt 104 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

7,4/10

Sauberkeit

6,6/10

Personal & Service

8,0/10

Ausstattung

7,2/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Oktober 2016

2/10 – Ungenügend

Simmone, Connecticut

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service

House and Community was amazing but.......

When we arrived the house was amazing. We had a large group of people and the house was definitely big enough. There was a couple of things that I took pictures of and sent to the office so we would not be charged. No other problems occurred the entire stay except not having enough towels so they brought us some. Now after we got back home thats when problems started. They charged our credit card almost $300. When I called the first time the Lady on the phone acted like she had no idea what I was talking about. Then I called back probably 5 more times to be told we had stained the towels and used the the grill that we didn't even touch the entire stay. They sent me pictures of things like a blanket that just needed to be washed and towels with no visable stains and couple other picture that I couldn't figure out. Along with the pictures of the item was a picture of someone's I don't knows credit card front and back. When I questioned them about it they blew it off. I have stayed with multiple rental companies and never had as issue as I always go threw a house when I leave to make sure nothing is damaged or it would have been reported. We are going to Florida again and making sure not to book with this company I have told countless friends that go every year sometime multiple times a year not to book with this company. DO NOT BOOK WITH THIS COMPANY.
Aufenthalt von 6 Nächten im April 2017

8/10 – Gut

Linda, South Louisiana

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

Pretty gated community

The townhouse was affordably price. It was in a gated community which we really liked. It slept 8 people very comfortably, but there was a table and counter area for only 6 people to eat. The kitchen was small, but it did have a small washer & dryer which we liked. We knew to bring detergent, paper towels, bathroom tissue, paper plates as the townhouse only provides starter supplies. The grocery stores and restaurants were not far away. Overall we were very satisfied with this townhouse and I would definitely recommend it to others. The only problem was getting the "check in" code before our arrival. ACO wouldn't give it until 24hrs. before check in time. They only email it and they won't text it or tell you the code by phone. Since we were stopping at other sightseeing areas, I was not at home to receive it. I had trouble opening my email by phone and I called ACO several times. We finally got it by email and everything was fine.
Aufenthalt von 5 Nächten im April 2018

8/10 – Gut

Rodney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Good stay

Good accommodations with great location to Disney parks. House was in good shape and met our needs well.
Aufenthalt von 5 Nächten im Januar 2018

2/10 – Ungenügend

Robyn, Cape Coral Fl

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Every wall filthy! Mold every corner each bathroom

After check in got email asking if everything was good to go. I replied accordingly with pictures! They asked to resubmit and that they would tell maintenance. If they passed on the word nothing was fixed. Or cleaned even tho I prepaid for cleaning. It was gross. They still haven't responded to me after I submitted pics.
Aufenthalt von 2 Nächten im Dezember 2017

2/10 – Ungenügend

Sawanda, Savannah Georgia

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Run Do Not Rent

Dirty walls/Carpet, Roaches was Everywhere. Turned on the stove to cook and that was the worst thing we could have done because roaches came from under and from the back of the stove. Pest control came and put white poison down and traps so we had to stay with this stuff everywhere. Washer would not spin out so we had to hand ring out clothing. Garage door was broke, We Had To physically open and close the door. Tubs would not drain out. Master tub could not use because water was leaking from faucet area. Granted the home is nice but the owner or management needs to step it up and take care of the home a little better. I would not recommend this home to be rented by anyone until they have the insects and roaches and other things repaired in the home. If I could add all the photos and videos I would but it only allow 6 Pic. I did walk through of home upon arrival. I also emailed ACO vacation homes twice to talk to mansion property directly but have not gotten a response. So beware of 164 Yellow Snapdragon Drive Davenport Fl...... I have pics of the white stuff we had to live with for the time there as well as the traps that was placed everywhere in the home.
Aufenthalt von 3 Nächten im Dezember 2017

4/10 – Schlecht

Jane, Georgia

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

Unpleasant stay

The light fixtures were broken, stains on the wall, leaky toilet, and broken sink just to name a few things. The 4 bedroom Venetian Bay Villages location needs to be updated.
Aufenthalt von 2 Nächten im Dezember 2017

10/10 – Hervorragend

shiawana, Miami

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Nice

Wonderful place for you and the family. The bedrooms are big. The bathroom are nice & area is nice as well. We all are happy . Thank again.
Aufenthalt von 2 Nächten im Dezember 2017

10/10 – Hervorragend

Taran, Jacksonville FL

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Orlando relaxation

Wonderful, comfortable, roomy, quite, and beautiful. Those are all the things my vacation was. I can't wait for my family and I to reserve another vacation there.
Aufenthalt von 2 Nächten im Oktober 2017

10/10 – Hervorragend

Shawn , Indianapolis, IN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

This was a GREAT condo rental close to parks!

We stayed at the condo because we were taking our grandchildren to the Disney parks. They loved the house we rented and the private pool. The house had everything that we needed. It was clean and well maintained. The location was close to the parks so it was easy to get there every morning, and much more affordable than a hotel on property.
Aufenthalt von 4 Nächten im November 2017

4/10 – Schlecht

Endia, Tampa Fl

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service

Surprise surprise!!

The house itself was beautiful, very comfortable and there was more than enough space for my family and I. I booked this house from Expedia which I regret because once I paid I then reached out to the actual company who let me know of all the other associated fees when Expedia has me under the impression that I had already paid them all...so surprise! Here’s a $200 cleaning fee!! Also, the home is advertised with the pool and spa, however, AFTER I paid I found out about the $30/day charge just to heat the spa! FYI...if someone rents a home with a hot tub, OF COURSE we plan to use it!! I paid a total of OVER $700 for 2 days and you mean to tell me the use of the hot tub is not included? Ridiculous! And even once we decided to just bite the bullet and pay I was told they needed 24 hours notice so I didn’t even have time to have that arrangement made! The pool was also ridiculously cold so even if we could over the hot tub situation, the pool was STILL unbareable! Inside of the house was its own ball game, let’s start with the grease stains on the sheets, with fees that high for cleaning I was very disappointed to see that! The TV in the main room had no cable connection so the whole weekend there was never a point that we could watch tv together in the main room we all had to pile up in a bed room or separate. Last but certainly not least, the hot water heater sucks!!! To take a hot shower run the water an hour In advance we got one shower the whole weekend. Never again!
Aufenthalt von 2 Nächten im November 2017

10/10 – Hervorragend

Carlos Eduardo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Avaliação de estadia

Nossa estadia na casa que alugamos foi muito boa, só um detalhe que atrapalhou um pouco foi a distância que o condominio está localizado, pois só ficamos sabendo a localização depois de fechar a negociação. Mas o condomínio e as acomodações não deixaram a desejar, nos deram uma casa com um quarto a mais o que foi muito bom e mais confortável na divisão com os membros da família. Tinha eletrodomésticos e equipamentos na cozinha o que facilitou bastante. O contrato de locação é bem rígido e com bastante regras o que deixa a gente um pouco inseguro e com medo, mas deu tudo certo.
Aufenthalt von 16 Nächten im Oktober 2017

4/10 – Schlecht

Vee, Tampa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Nice prison and excessive fees

I would never rent a vacation property from ACO Vacation Homes again. I wish the potential renter would be advise of the additional fees prior to booking. Expedia mentions there would be additional fees in the fine print but all of them. For example the cleaning was an additional $179 on top of the rental fee. You have to pay for pool and the jacuzzi to be heated, $90 for 3 days. The water was freezing cold, non of my family including myself could bear to risk it. $100 for excessive trash (more than one garage can full.) Mind you the trash can is a bench can not an average size 30 gallon can, which is responsible for 11 people. There is no cell service in the house, you have to drive about 2-5 miles to receive service. You can use the grill, but if you do not clean it properly, it would be an additional $60. To be honest because of all of the stipulation, you feel as if your in an expensive prison. Would never make this mistake again.
Aufenthalt von 2 Nächten im November 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Wonderful experience

The townhome was beautiful. Very clean and inviting. The customer services reps were very helpful and friendly. I will definitely book again. I was very satisfied.
Aufenthalt von 2 Nächten im Oktober 2017

2/10 – Ungenügend

Ken, Florida

Verbesserungswürdig: Personal & Service

Deceitful at best

Horrible experience with this company. I would never book with them again. I wouldn't recommend them to anyone. If you haven't booked them yet I would move on to something else asap. If you've already booked with them get ready for the run around. AWFUL EXPERIENCE!!!!
Aufenthalt von 2 Nächten im September 2017

2/10 – Ungenügend

ivonne, miami, fl

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Horrible customer service

My experience was horrible. I get there on Friday night and the first thing I find is that they did not add my name to the list at the gate. So I was at the gate for more than 30 minutes tire from a 5 hour drive , then I get to the house. No air conditioner, I called them Saturday they sent someone, went to universal and when I come back tire like craze at 4 am. STILL NO AIR CONDITIONING” they did not care at all. They were knocking at my door to clean the house at 10:50am. Did not care one bit about my complaint. Nothing. Bad bad customer service. Will not come back!
Aufenthalt von 2 Nächten im Oktober 2017

6/10 – Okay

LandoPBM, Paramaribo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Very nice place but beware of the extra fee

After booking this place I was contacted by the rental company (ACO) and although it stated 'no additional fees' on the expedia site, I had to pay a USD170 cleaning fee (for 3 nights stay). Although I felt that this was outrageous, I continued because the booking was 'non-refundable' through the expedia site and didn't want to ruin my vacation and risk loosing that money. Be aware that you will need to sign documentation and submit this per email as well as a copy of your identification and also a picture of your credit card (!!!). The townhouse at Venetian Bay Villages was not easy to locate, it took us a while and the security guard was no help. First we were fiddling at someone else's door, luckily this turned out well ;-) Would be great if ACO includes a map in the documentation. Once we located the correct townhouse, we were amazed by the cleanliness of the facility and all the available equipment and it became evident to me why the cleaning fee was that high. In all these years my wife said she never had a (vacation) kitchen with so much cooking utensils. Everything in the house worked perfect, the master bed is so sweet and the neighborhood is quiet and the area is nice and convenient. I just think it is NOT fair to NOT include ALL associated costs/fees in the listings on the advertising websites and even more in combination with non-refundable bookings. But you get what you pay for, and that is a LOT of goodness In short, i would definitely stay there again ;-)
Aufenthalt von 2 Nächten im September 2017

10/10 – Hervorragend

Roberto, West Pam Beach, Fl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

An excellent home away from home.

Very comfortable home. Fully equipped. Nice, clean and well maintained.
Aufenthalt von 2 Nächten im September 2017

6/10 – Okay

shanice , west palm beach

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

Everything was good

The shower didn't work we only could take baths other then that it was oretty good
Aufenthalt von 2 Nächten im September 2017

6/10 – Okay

Annette, North Ogden UT

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

Nice location, quiet and away from all the traffic

Home was very nice and clean, but still had equipment from renovations in the cupboards like paint etc. One of the bathroom sinks did not work, no running water, outlets didn't work and light bulb in one of the bedrooms for main light was missing. Called and emailed customer service, but unfortunately nobody stopped by in the 6 days we stayed there to address it. Downstairs bedroom did not have lamp shades on lights, mattress was lumpy. Kitchen had less than bare minimum for dishes, did not have coffee maker. All in all the area was very nice and the club house was fabulous, lots to do for children of all ages and staff there was extremely friendly. Club house requires key card which the management company failed to provide also.
Aufenthalt von 6 Nächten im August 2017

2/10 – Ungenügend

Jose

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

This place sucks

Horrible place to rent ACO VACATION HOMES SUCKED they have a $170 cleaning fee which was ridiculous for that amount you expect the place to be spotless but it wasn't it was dirty and old sheets on the bed I will never rent from them again and hotel.com should be a shame of this cus they allow this to happen especially the hiding fees and then u stuck with it cus there is no refund so pls don't rent here they SUCK !
Aufenthalt von 2 Nächten im August 2017

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service

aco company customer service very poor

The garage door is broken with a big gap at the bottom where it won't close which is big enough for an adult to access the inside-made us feel very uneasy The master suite bed is very uncomfortable. Decor is a bit tired but it was clean and had the right amenities
Aufenthalt von 13 Nächten im August 2017

6/10 – Okay

Any

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2017

8/10 – Gut

Marcela

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
The house was enormous,but more than 30 minutes from the Parks.I checked in at night,so my first encounter was with cockroaches,the tiny ones in the kitchen.No pool towels and no enough regular towels.
Aufenthalt von 3 Nächten im August 2017

2/10 – Ungenügend

Jay, Tulsa, OK

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft

Sketchy neighborhood with a nice addition

The people at ACO were reeeaallyyy hard to work with. They promised a property in Kissimmee but placed us in Davenport, which was 35 mins to the parks compared to 25 mins in Kissimmee, but a good 45+ mins from the rest of our family and friends who were in Kissimmee. So for the entire time we were there, which was only 4 days, we would have to drive 45 mins to spend the day with our friends or 35 mins to the parks. Needless to say, we didn't spend enough time with our friends. The house was normal, like any Florida style vacation home. But it was infested with roaches. From tiny ones to big ones. We would be in the kitchen having a meal and would see one crawling in the stove, another on the wall, and another in the counter top. There was only 2 towels in each bathroom, regardless if the bedroom had 2 queen beds to accomodate 4 people. We were a group of 13 and had to go buy towels when we arrived. No pool towels available, which meant we had to use the same towels to bathe and in the pool area. Only one roll of paper towel available for 13 people to use, and only one roll of tissue paper per bathroom. Only one trash can bag per can, which meant we had to buy extras to remove any and all trash from inside the house in an attempt to keep the roaches from coming. Bottom line is, I DO NOT reccomend this company to anyone.
Aufenthalt von 3 Nächten im August 2017