The unit was clean and in a good location for my family's Disney World trip. The washing machine did not work from day one. I contacted management multiple times and the washing machine was not serviced. Upon an early check out I again reminded management the washing machine was not working properly and I was told that there was nothing wrong with the washing machine. I contacted the unit owner directly over 2 months ago and have still not received a response. Great location, great unit, terrible management. I cannot imagine if we had any more issues as this one was ignored. We needed a washing machine for the week, we paid for a washing machine for the week. There was absolutely nothing done to remedy the situation neither during or after our stay.