2/10 – Ungenügend
Janice
Mit der Familie gereist
27. Sept. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The bedding & room itself was very clean. Housekeeping seemed to be very well run and responsible. Management was anything but responsible or organized.
Dark colored waste baskets & pails were set around in hallways on multiple floors to catch leaking water from the ceiling tiles and air fresheners were being used throughout the guest room area halls to cover the mildew and mold smells. No fans or rug cleaning were being done during our 3 day stay. No signs to watch our steps. Poor lighting in areas and not all exterior doors were locked.
The balcony walls were covered with spider nests and no screen door for the balcony.
No real breakfast because of construction in the area; waffle mix and cold cereal but no personnel around to ask questions to.
No wireless; the excuse was there had been a lightning storm the night before and knocked out the wireless which wasn't told to us at check-in. This was for the entire 3 day stay. I asked for but no offer to adjust the bill for the condition of the halls or non-existent wireless. To leave early would have cost us 1 night's stay therefore we decided to just leave the keys in the room and not stay for our last reserved night early so we could go to a clean, honest, up-front place that we could enjoy. We didn't want to pay for the final night AND have them rent the room to someone else. It was worth the extra expense to get away from the poorly managed, unsafe location.
Janice
Aufenthalt von 3 Nächten im September 2025
