6/10 – Okay
Cheryl R.
8. Juni 2025
A little disappointed!
Splash Resort is a great resort! I have 2 complaints: First, the cleaners are terrible. When I requested some things be re-cleaned and mopped, 2 young teens came with 1 bottle of windex and a single towel completely clueless on how to clean. They seemed completely lost! Needless to say, I had to purchase cleaning supplies and clean the condo myself. The dining room table was supposed to seat 6 people (we had 7 in our party), however 2 chairs were broken and unusable. When the host was notified, he stated he would send maintenance the next morning. When maintenance showed up (2 days later) they said the host had been made aware weeks prior that the chairs were not repairable and he needed to purchase more (this should’ve been disclosed to us prior to our stay)! We feel we should’ve been given some compensation for the multiple inconveniences and out of pocket costs on cleaning supplies!
Cheryl R.
Aufenthalt von 7 Nächten im Mai 2025