2/10 – Ungenügend
Amanda S., Denver, Colorado
4. Juli 2025
Verbesserungswürdig: Sauberkeit
We booked this rental for 13 days. Our group was highly disappointed with the rental. Two of our guests booked an early flight home as a result.Starting with when we arrived. We drove 23 straight hours to get to the rental from Colorado. When we arrived the house was a disaster, beds unmade and dirty towels on the floor. Nobody had been there to clean from the last guests. We left to give their team time and space to get the rental cleaned. They did a horrible job. I spent the first day of our trip shopping for cleaning supplies and cleaning the rental. All they did was make the beds, take out the trash and replace the towels. I had to do the rest. Then, the pool was only available to swim in half the time. Maintenance did not come to service the pool. The cleaner did not work and was clogged and I had cleaned it out. Added a photo showing the murky pool water which should be clear.And, the amount of bugs and spiders in the rental was very concerning. They were coming in through the sinks and through the large gaps in the door leading to the backyard. There were even dead bugs in the kitchen cabinets and drawers. The place really should be sprayed inside and out.We have rented several VRBOs and this was by far the worst one.
Amanda S.
Aufenthalt von 13 Nächten im Mai 2025