8/10 ā Gut
Esther
22. Sept. 2025
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable room except for the noise next door
Our stay was short and the room was comfortable. The bed was great, room clean, plenty of seating - loved the table and 2 chairs in the corner. The bathroom was just fine, clean and nice bath/shower. All that was great.
The thing about the room that was problematic was that we had a room with a connector door and we could hear the dog barking and whining in the next room from about 11pm to 11:40pm. I called the front desk and she made an attempt to call the room - I know because I could hear the phone ringing in the room! No one picked up. Dog finally stopped whining. At about 3am, I heard hard knocking on the hallway door to that room. The dog started barking again. No one, apparently, answered the door. The knocking went on periodically, for the next 30 min or so. It ruined my sleep! Finally someone inside the room answered the door and I could here vague conversation. More knocking. Finally it ended. At 6am, a blaring alarm clock started and no one shut it off. I waited 15 min and it finally stopped but only for a couple minutes (snoozed?) and then started blaring. I got out of bed and knocked on the adjoining door and yelled, 'HEY, turn off the alarm!!!" They turned off the alarm. No apologies. The dog started barking. They told the dog to shut up. I couldn't get back to sleep.
Something is clearly wrong with the basic attention to noise levels and noise abatement between the rooms, caring about who you put next to who (with a dog!) in adjoining rooms.
Esther
Aufenthalt von 1 Nacht im September 2025