I lived in room #109 on g 2nd-4th March. Everything is just fine, check-in is smooth, staff is friendly. Though there were tiny dusty debris on the bed, but seems acceptable to me if I considered the price. On the second night, one mouse appeared in my room and tried to climbed up to the chair when I was on the bed. I jumped up and called the reception, he laughed and asked "are you afraid", the attitude seems like I have never seen a mouse!!! They sent housekeeping staff to catch the mouse, and the reception called again to say everything is okay now. No apology at all, not mention about change to another room.
I can not sleep at all that night, because I worried the mouse would come back again to climb up to my bed.
If the standard of the cleanliness of room is like this, how about the kitchen? How about the food?
And the staff need more training on how to deal with this situation.
