When I entered the hotel room, there were cigarette marks on the beds, stains on the bed covers, holes on the bed covers, and it smelled like cigarette smoke despite being a smoke-free room. The room was neglected and not safe at all because there were homeless people loitering around the stairs and rooms. The manager agreed to a refund but it has been 3 days since then. If you are staying with family, children, or people who are affected by smoke, please reconsider.