Our stay wasnāt the worst, but it was far from great. There was a strange odor throughout the hotel. The gym was decent, but also had a strong chemical smell, like it was recently renovated and rarely used. The breakfast was mediocre.
It was great that it wasnāt far from the airport. We were able to coordinate shuttle pickup, however, the shuttle option on their automated system provides parking information, not shuttle information. I was able to call the operator to ask about it. They were helpful, but may need to be trained on what information needs to be provided when someone inquires about the shuttle. The woman I spoke with asked, āWhat do you want to know?ā I think being prepared with the truck color, wording, pick up spot, and details for shuttling back to the airport would have provided the best customer service in this scenario. When we checked out, we were told the shuttle only picks up to go to the airport every hour, which would have been great to know ahead of time.