2/10 – Ungenügend
Kyleen
Mit der Familie gereist
14. März 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not as expected. Would not come back
We were so disappointed at our stay at the common man. For starters, we were assigned to the hotel down the street from the main hotel, requiring a drive to have dinner and use the amenities. When it’s 20 degrees out, it was not in our plans to utilize the pool when we couldn’t walk to our room. The room was ok, outdated with mattresses like those in a toddler bed and a faux wood floor with bubbles as you walked. Breakfast at the main hotel, which again we had to drive to was ok at best with a clearly disgruntled employee preparing it. On the weekends there was a buffet of old scrambled eggs and cold potatoes. When you asked the cook if we could have anything specific we pointed to the buffet. When the buffet was not open he prepared French toast with filthy gloves we watched him smoke a cigarette in minutes earlier. The restaurant was good and worth the ride, although we anticipated being able to walk there. What really sent us over the edge was trying to order room service only to find we had to use door dash, which includes the obvious up charge and fees and our food arrived incorrect. The pool was dirty and outdated, as was the hot tub that was filled with bubbles which appeared to be used to conceal the yellow dirty water. This is definitely false advertisement and they should disclaim that the hotel is not at the same location as the “amenities”. I suppose the stay would have been mediocre had we stayed in the “main” hotel. Very disappointed.
Kyleen
Aufenthalt von 4 Nächten im Dezember 2024