We drove all day in the snow to have one relaxing night at a hotel with everything on site. Wanted a hot shower, a cocktail, and dinner before relaxing and going to sleep. When we got there the restaurant and the bar were closed, as was the spa, it was 6 pm. I asked the desk person for ice but it had all melted. We asked for a place to go and get food and his directions were horrible. They have maps of the town, he could have used that. So we walked to town in the snow, ate at someplace different (but great! Casa Vlasin doesn't look like much but the food was delicious). Walked back up the hill, took a hot shower, one robe in the room didn't have a belt. The free toiletries is "bath and shower" gel in dispensers that are refillable, no conditioner, no bar soap. The shower head kept swiveling down away from my body. And breakfast was cold eggs, hard croissant, sliced meats and cheeses, toast and cold cereal. No fruit, no milk. Just disappointing overall.
