2/10 ā UngenĆ¼gend
Matthew
Mit der Familie und kleinen Kindern gereist
19. Dez. 2025
VerbesserungswĆ¼rdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The experience at this hotel was truly horrible. The floor had a huge dip in it, tripping you every time you walk through it. Every fixture in the bathroom was barely hanging on the wall, stained flooring. It was pretty wild that the door could be both barely hanging on the hinges and still get stuck when opening. The sliding door to the patio/parking lot had a makeshift bolt lock that was drilled into the door, but not aligned enough to actually work. I reserved this room for a midway pitstop of a long drive. I called ahead early to let them know that I will be checking in very late around 1 to 2 AM. I was told that should not be an issue as it is 24 hour service and it will be noted in your reservation. Once I arrive to check in, I was told that they canceled my appointment and that I was a no-show. I explained that I had called in to confirm that I was able to check in and what time I would be checking in and was told it was OK. Yet my reservation was still canceled because it was more convenient for the front end so that they could close out their day/balance sheet as I was told by the front desk. Overall, I was fooled by the pictures posted online and wouldnāt recommend anybody stay at this location. Itās as if they are going through renovations without actually doing renovations. Everything is falling apart.
Matthew
Aufenthalt von 1 Nacht im Dezember 2025