6/10 – Okay
Karen
Mit der Familie gereist
27. Jan. 2025
Verbesserungswürdig: Zustand der Unterkunft
Overall the hotel was fine. However shortly after we checked in, there was a pipe that burst causing the entire hotel to not have water. We were not notified and had to call the from desk when we discovered we didn't have water for showers etc. A few water bottles to use for "bathing" were offered to us but nothing further. We were told we had to wait until the pipe was fixed sometime in the afternoon. Unfortunately we had an event (the purpose of our stay) to get to so we couldn't wait for it to be fixed. No further compensation was offered and if we wanted to talk to the manager we could at check out. When we did check out, the manager was not available but would call us. No one has called.
In addition, the walls are very thin as we could hear everything going on next door. This was rather awkward as my daughter was with me.
Karen
Aufenthalt von 2 Nächten im Januar 2025