Arrived Charlotte at 1pm for 2pm funeral. Needed room to change clothes. Hotel had no clean rooms. I changed in their parking lot. Understand check-in is at 4, but what does that do for customers???!!! Sign at Breakfast line said 6:30 - 9:30, but not on Saturday when I was there. It's 7-10. Not a big deal, but I had to wait 30 minutes. While waiting for breakfast (30 minutes) the sign on the front exit door said "this door broke, use other door." It was a 2 door exit, so the other door was inches away, but 20-22 people pushed the broken door to a screeching sound. I told the lady at the front desk that they couldnt read 24 font as they walk up, but she didnt change it. I like H2 Suite, but this was not a good visit.