19. Feb. 2023 von FM
Dear Jari,Thank you for taking the time to tell us about your experience at Copthorne Hotel Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Copthorne Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate actions to address the problem and prevent future occurrence.Kind regardsFMangonzo Assistant Front Office Manager
15. Sep. 2022 von FM
Dear Karen We very much appreciate your comments regarding your stay at Copthorne Hotel Manchester Salford Quays.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Assistant Front Office ManagerFanny Mangonzo
30. Sep. 2020 von Chris
Dear Lee, Thank you for your review posted after your recent stay. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for any future visits. Kind Regards, Chris Thomson | Operations Manager
19. Sep. 2020 von Chris
Dear Rob, Thank you for taking the time to reflect on your recent stay with us. We are thrilled to see that you had enjoyed your stay and that the team here met your expectations - we hope to see you in the near future. Kindest Regards, Chris
12. Sep. 2020 von Chris Thomson
Dear Rob, Thank you for taking the time to review your recent experience and give such kind feedback. We hope to welcome you back to the hotel very soon Kind Regards, Chris Thomson Operations Manager
10. März 2020 von Chris
Thank you for your feedback on your recent visit to Copthorne Manchester. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind regards Chris Thomson | Operations Manager
28. Feb. 2020 von Chris
Thank you for your feedback on your recent visit to Copthorne Manchester. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind regards Chris Thomson | Operations Manager