"Pool area was noisy, noise from main road. Reception staff OK but not particularly friendly. " Mehr
5. Mai 2019 von Playa del Sol
Thanks for your opinion. We hope to see you back soon. Kind regards.
5. Aug. 2022 von Playa del Sol Team
Dear guest, thank you for sharing your feedback. We checked all the information with housekeeping and we see thatt they did clean the apartment everyday except the last two days. On Tuesday because there is no housekeeping, and on Wednesday because the ''Do not disturb sign'' was on the door after 13:00. On the other hand we always recommend to book the premier apartment since the bedroom is facing the pool area and the gardens instead of towards the street. Kind regards.
21. Nov. 2021 von Playa del Sol Team
Dear Giovanni, Thank you very much for your feedback. It's very important for us. We hope to see you soon back in Playa del Sol. Kind regards,
2. Okt. 2021 von Playa del Son Team
Dear Customer, Thank you for your feedback. We are grateful to our clients for reporting any incident during their stay to reception to verify and correct it, if it were any. We cannot verify what happened, since the comment reaches us anonymously. It has been necessary to establish an access control measure, due to the current covid situation, since we cannot exceed the capacity established by the health authorities according to the phases in which we are. As for noise, unfortunately there are always guests who do not respect the rules, even if only a few. We hope you enjoyed your stay and we hope to see you again soon. Kind regards,
5. Jan. 2020 von Recepción
Thank you very much for evaluating your stay is very important to us! We are sorry for the noise in the pool and on the street you mentioned, we are in the center of Playa del Inglés, so the traffic flow is normal. On the other hand we regret that you have not felt comfortable with the treatment received from our reception staff, we work hard to improve our customer service. We also hope to see you again and improve your stay in Playa del Sol. Greetings from the whole team.
8. Sep. 2019 von F
Good morning, Thank you for choosing us for your vacation. We really appreciate your comments, as that allow us to keep improving. We do hope we can have you back here with us soon. kindest regards, Fefi
5. Mai 2019 von Playa del Sol
Thanks for your opinion. We hope to see you back soon. Kind regards.
29. Mai 2018 von Playa del Sol
Thank you very much for leaving the evaluation of your stay., It is of great importance to us. Every year it is important to keep growing and we fight for it. We hope to see you again. Say hello to all the Playa del Sol Team