2/10 – Ungenügend
Juanita
Mit dem Partner gereist
11. Nov. 2025
I paid for a 6 day stay and arrived on a Friday. I left the property early Saturday morning and did not return until late monday morning so I was gone for TWO days even though I paid for 6 days. On Tuesday, as I was leaving for breakfast I fell on the outside corridor, which was wet from the early morning hour rain but I was STILL in the property. I immediately went to the front desk as I needed a band aid because I scraped my knee and it was bleeding but I also twisted my ankle and I asked to speak to the manager. The manager was acting like it was no big deal and suggesting since I couldn't walk to go to the mountain for sight seeing but I was unable to go anywhere as my ankle started to swell up. I asked and PLEADED with the manager to give me some type of refund as I was not going to be able to go anywhere due to the pain and swelling we went back and forth because he was not trying to give me any refund. Finally he agreed to speak to his boss and they refunded me back $76 and I was paying about $100 per day. I lost TWO days as I was scheduled to leave on Thursday. This was the WORST hotel I have ever stayed. I WOULD NOT RECOMMEND AT ALL!!!
Juanita
Aufenthalt von 6 Nächten im Oktober 2025























