2/10 – Ungenügend
Cathy
Mit der Familie gereist
11. Feb. 2026
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Horrible stay! Reserved room and paid in advance. Upon checking in I was subjected to excessive parking fees, which was bizarre given this was a small central coast beach town and the parking lot sat empty with zero; and I mean absolutely zero parking around hotel; so there was zero choice but to pay unless I took an Uber there. Second I was made to make a deposit for incidentals which I was unaware of given I supplied a credit card to reserve room. Which seems to be held for 10 days. Still haven’t seen my funds released. I reserved an accessible room for my mother’s ease of use and ability to get to room. This didn’t matter because we had to walk a long uphill path from where we were allowed to park. 1st room the window shade came crashing down and we had no way to shade window so they moved us into room across from ours which was not accessible. Room locked us out from inside and no one on staff to get us into room so I had to use my MacGyver skills to access room. Room was infested with gnats, which I come to find was the coffee maker as the origin of infestation. Glad I saw the larve before I used it. And to top it all off breakfast was not included but rather a $20 per person option. Which I declined for obvious reasons. Do not stay at this hotel you will regret it and it really makes the Hilton brand look cheap and very penny pinching.
Cathy
Aufenthalt von 2 Nächten im Februar 2026