2/10 – Ungenügend
Deborah C.
2. März 2020
Verbesserungswürdig: Sauberkeit
Don't Risk Your Health for the View
The pervading smell of urine, disgustingly dirty carpets, pillows and fans, and black mould and green slime in the shower - all this discovered in the most cursory of inspections. This awaited us as we arrived for a romantic Valentines Day weekend.
Who takes responsibility for this? It is a health and safety issue the owner has allowed to happen, and given that many of these issue are long term where does the responsibility of the letting agent lay?
We selected this apartment because it was in the quieter "no through road" section of Shoal Bay Road, it was absolute waterfront with 180 degree water views and you can hear the waves lapping as you go to sleep. The disgusting situation we encountered certainly broke the romantic weekend experience. The agent offered us various alternatives but none came close to offering the fundamentals we had selected as our reason to come to Shoal Bay - so we ended up in a soulless 8th floor apartment, over 100 metres from the beach with the drone of air-conditioning systems on the adjacent building replacing the lapping of waves - Happy Valentines Day dear.