2/10 – Ungenügend
shane d.
18. Juli 2025
Verbesserungswürdig: Sauberkeit
Not clean. Someone broke in and robbed us
Stayed here with my family. Family of four, two kids (5 and 9). House itself was not very clean and there were several small broken things (no power in a room, broken doorknob). There were dead bugs and blood in the sheets. Did not have a chance to address this immediately with property manager as we got in late the first night. That night while we were asleep, someone broke into the house stole our cash, bluetooth speaker, our groceries from the outdoor kitchen, and went into the room my daughters were sleeping in and stole their amazon tablet. The next morning we called the police and asked for a refund of our second night, which denise provided promptly. I wish i had asked for a full refund at that time, however i was so concerned about getting my kids out of there at that point and had to adjust our whole schedule to find somewhere to stay for the second night that it was a big scramble. Overall Denise was very responsive and helpful and was the one brightspot of the experience.
shane d.
Aufenthalt von 2 Nächten im Juli 2025