We were due to stay 5 nights at Adam's apartment in Puerto del Carmen old town, however, having checked in and stayed 1 night, we decided to leave. Not because there was anything wrong with the apartment itself - the apartment was lovely. Disappointingly, the small pool on the complex was empty at the time of our stay, which is unfortunate, because the disabled member of our party was looking forward to that the most. We decided to check into a nearby hotel and communicated with both Adam and VRBO throughout. We appreciate the swift resolution in the form of a refund.