4 stars - I think this suited my needs very well! I wanted something with a washer/dryer, and this did it for me. It also gave me a kitchen, which was soooo useful. I love that it felt like I lived there, which was also awesome. The property was clean.
My only con? The communication was a bit sketchy. No, it was not a bit sketchy; it was hella sketchy. I get an email about checking in and the security deposit. Fine. I also get an email asking me for a photo of my passport, fine. But then I get to the building and text the contact number to let them know I am there, and a guy in a backpack who doesn't look like an employee of anything comes in and shows me to the apartment. Honestly, it felt weird; even in the elevator, he didn't say a word to me other than a response to my question about his name. If I were someone else, this is where I would think I would be kidnapped. I went with it, but the company *has got to figure out a better system to this*. My only other annoyance was not holding my luggage later on in the day part. They told me they could hold my luggage, and when I asked about it for check out, I was told they couldn't. The messaging/consistency needs work.
Still 4 stars. I now know this is how they operate, but they gotta work on presentability otherwise they are just randos leading you to a random apartment..